PRIVACY POLICY

Last Updated: 10/12/2025

Introduction

IgnioWave™ ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products.

Information We Collect

Personal Information You Provide:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely through our payment processor)

Information Automatically Collected:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on site
  • Referring website
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Send marketing communications (you can opt-out anytime)
  • Improve our website and customer experience
  • Prevent fraud and protect security
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers:

  • Payment processors (Stripe, PayPal, etc.)
  • Shipping carriers (for order fulfillment)
  • Email service providers (for communications)
  • Website hosting and analytics providers

Legal Requirements:

  • When required by law or legal process
  • To protect our rights or property
  • To prevent fraud or security threats

Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences
  • Analyze site traffic and usage
  • Provide personalized content
  • Enable shopping cart functionality

You can disable cookies in your browser settings, but some site features may not work properly.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to certain data processing

To exercise these rights, contact: support@igniowave.com

Data Security

We use industry-standard security measures to protect your information, including:

  • SSL encryption for data transmission
  • Secure payment processing (we never store credit card details)
  • Regular security audits
  • Access controls and authentication

However, no method of internet transmission is 100% secure. We cannot guarantee absolute security.

Marketing Communications

  • We may send you promotional emails about new products, offers, and updates
  • You can unsubscribe anytime by clicking "unsubscribe" in any email
  • You can also opt-out by emailing support@igniowave.com
  • Unsubscribing from marketing emails does not affect transactional emails (order confirmations, shipping updates)

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies.

Children's Privacy

Our website and products are not intended for children under 13. We do not knowingly collect information from children under 13.

International Users

Your information may be transferred to and processed in countries other than your own. By using our website, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our site after changes constitutes acceptance.